Karin began her career in public safety communications in 1997 as a dispatcher at a one-position PSAP. After two years dispatching Police, Fire, and EMS, she moved to a medium-sized PSAP next door. In 2000, her agency began replacing the CAD System. Karin had the opportunity to be a trainer on the new system and worked closely through the configuration process with her team and the CAD Vendor – this gave her a first-hand look at how a system is built for an agency and an opportunity to voice how the agency would use the system. In 2004, she was promoted to supervisor, where she was responsible for the technical systems used in the Center such as CPE, CAD, and Logging recorder.

Karin has participated in many user groups and industry advisory boards for some of the top 9-1-1 industry software providers. She drove enhancements by solving frontline users’ needs and has gained connections and knowledge in both the private and public sector over the years.

Karin currently serves as the Senior Director of Public Safety at RapidSOS and the Private Sector Director on the NENA Board.

Jamison Peevyhouse is the Director of Public Safety at RapidSOS. With over 25 years of experience in public safety and 9-1-1 operations, Jamison Peevyhouse has a long history of public service. Starting as a tele-communicator on midnight shift, Jamison continued to serve as a trainer, supervisor, and director of operations. Currently, he serves as the Statewide Training Coordinator for Tennessee, where he serves the needs of the state’s 2,400+ tele-communicators.

Jamison’s commitment to servant-based leadership and communication skills are evidenced through many awards, including TN-APCO Director of the Year, the Senator Joe Haynes Award for Excellence, and the NENA Hall of Fame award.

Jamison’s life-long passion is growing a culture of compassion and collaboration within public safety organizations.